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A workstation‐based system for materials planning is intended to complement a host‐based materials‐planning system, thereby leading to a multi‐level system that combines fully detailed planning procedures with “aggregate” decision support capabilities. Planning objects as well as planning procedures are formulated within the relational database frame‐work. By that means, at execution time the database management system guarantees processing efficiency as well as consistency control. After a short characterisation of the state‐of‐the‐art of database utilisation in conventional materials planning, a set of requirements which have to be met by the proposed approach is formulated. Based on this, the suitability of the relational database model as a framework for multi‐stage materials planning is discussed. In particular, the integration of abstraction hierarchies is emphasised and hierarchical planning procedures adopted from artificial intelligence are integrated into the concept. Some examples adopted from a prototype show that, at least for simple planning problems, it is possible to achieve end‐user support at any level of detail when using a relational database system for materials planning.

The following contribution tries to answer the question of whether the management theory's interpretation of cybernetics has something to do with second‐order cybernetics, or in other words: what the impact of von Foerster's ideas so far on the German speaking management theory is.

Different methodological programs in business administration and management theory will be summarized to become aware of the fundamental difference between Foerster's ideas and their interpretation through the systemic approach in management theory.

In the beginning of the 1970s and all through the 1980s systemic thinking became what some management thinkers wanted to be called a “new paradigm” that ever since has attracted numerous researchers and practitioners, especially in the German speaking regions. So it seemed only natural that, together with systems theory, cybernetics, too, was introduced to the management discipline. Can you seriously have cybernetics without second‐order cybernetics? Of course you can. The question here is: how far did German speaking systemic management thinking dare to go in incorporating cybernetics into the theory of management of social systems?

We will clearly see what Heinz von Foerster was pointing at when he talked about management being an autological concept where the manager has to take his being part of the system seriously. When making obvious different conceptual versions of cybernetics and demonstrating their corresponding attempts in transferring cybernetic thinking into the domain of social systems we might get an insight into new directions for researchers in management.

While the COVID-19 outbreak affects all aspects of life in the world, there is also a global impact in the field of education. Within the scope of the measures to control the epidemic, distance education was started shortly after the starting of the spring semester in all primary and secondary schools and universities. In this process, architectural design courses, which are one of the most fundamental courses of architectural education, started to be held in online studios. The purpose of this paper is to investigate the evaluations of architecture students about the online design studio courses carried out during the COVID-19 outbreak.

This research used a qualitative approach to evaluate the ideas of first, second, third and fourth grade students of architectural design studios in the host university. A questionnaire was directed to students in order to see their opinions about the online design studio education.

Results shows that students think the most prominent benefit of online studios appears in the use of digital tools. Another important result is that if they are equipped with the necessary tools and given the chance to realize themselves, students can work efficiently even in the distance education process.

This study is important in terms of learning the expectations of students from the online process and to identify important issues that should be considered for the next semesters. In addition, this study will serve as a basis for comparative evaluation of architectural education during and after the epidemic. In this context, the study will shed light on future academic research.

Presents an “in memoriam” tribute to Heinz von Foerster.

Outlines his work.

Introduces his inspiring contributions in the applied sciences and to the more general researches on the theoretical and practical implications of the cybernetic epistemology.

Gives insights to the importance of the work of von Foerster.

The purpose of this paper is to survey climate change impacts on winter sport tourists' activity and destination choice, to estimate shifts in customer demand and to provide recommendations and decision support for destination management.

A total of 540 skiers from Vienna, Austria were surveyed with a standardized online questionnaire. The survey also contained a discrete choice experiment a stated preference method which forces respondents into trade‐off behavior between various possible combinations of destination profiles.

The results show a strong preference for destination attributes promising sufficient (natural) snow conditions. In winters that lack snow, resorts in high destinations gain importance and travel distances lose some relevance. A large proportion of skiers would forgo skiing if it becomes more expensive. Snow independent substitutes are accepted as a short time compensation but not for the whole winter holiday. When asked to trade off additional costs and additional travel distances for a snow secure destination, the majority of winter sport tourists are willing to incur some additional cost but the majority reach thresholds at about 10 percent additional cost and 2h additional driving.

The survey shows, that a discrete choice experiment is a suitable method to cover the complexity of activity and destination choice. Therefore it is an unique individual‐oriented approach to consider customer demand and to evaluate the success of offer setting in tourism management. The sequential presentation of three related choice sets is a novel contribution in the field of choice experiments, and appears to be well suited to simulate climate change‐related effects.

How does one learn of atrocities that have been committed, and are being committed, in remote corners of our planet? The standard answer to this question would likely be, “Consult the indexes to the leading components of the American establishment press, such as, for instance, The New York Times Index.” But, by so doing, one would be deeply disappointed, as I was. If one wanted to learn the horrifying particulars of the genocide the government of Bangladesh has been waging for at least 20 years against the tribal peoples of the Chittagong Hill Tracts, an exhaustive search of the American establishment press would yield, at best, only a most shadowy, tenuous, and distorted picture. One's only certainty would be that there has been unrest in the Hill Tracts and that a long‐suffering Bangladeshi government has had a trying time suppressing it. Indeed, one's dominant impression would likely be of a beleaguered government of a newly independent, “democratic” state struggling against its own unruly dissidents. The truth, of course, is quite other‐wise: The government of a dubiously democratic, newly independent state, in a relentless and openly avowed land‐grab, is waging genocidal warfare against the non‐Muslim tribal minorities who occupy lands along one of its borders with India. A Bangladeshi army commander operating in the Tracts once avowed the government's aim: “We Want the Soil but not the People of the Chittagong Hill Tracts.” A genocidal intention could not easily be more explicitly expressed.

Climate change will lead to new environmental conditions in winter sport destinations. Even if the motivations of the visitors remain the same, climate change will inevitably influence their behavior. At the same time, tourism destinations try to influence visitor behavior by implementing adaptation strategies and offering new products. The purpose of this paper is to discuss the advantages and disadvantages of possible consumer research approaches from a destination's perspective.

In order to study the influence of climate change on winter destinations in Austria, the authors adapted an existing behavioral framework to the model for proactive tourist adaptation to climate change, which is helpful to understand the influencing factors and the individual decision‐making process towards adaptation intention. Thereafter they used the results of a choice experiment (=intended behavior) to calibrate a decision support tool (DST) for a cross‐country skiing destination in Austria.

The paper presents a DST based on the choice experiment. The DST shows the changing market shares for three segments as a destination and its entrepreneurs attempt to identify the best opportunities for the various adaption strategies they can possibly consider. The authors suggest this as a suitable market research tool for proactive destination management.

Compared to the theory of planned behavior (TPB), Choice experiments (CE) are less suitable to contribute to the understanding of behavior; at the same time, CEs are well suited to model intended behavior, and to predict the demand for currently non‐existing alternatives when past behavior might be a poor predictor.

The authors propose a conceptual framework that explicitly combines the modeling of behavior and behavioral intention with relevant concepts of the individual customer's cognitive process. The authors want to ensure that destination managers are able to understand, and eventually direct and influence travel behavior as it relates to their local conditions, which in the context of climate change implies that the destination must lay the foundation for tomorrow's success while competing today.

The paper focuses on two main challenges related to destination choice in the context of climate change: tourists encounter a rather unique decision context, as their decision to visit is completely voluntary, and predicting visitor reactions to climate change enters uncharted waters as clients have not encountered these situations before.

Dr Ronaldo Schmitz, head of BASF Espanola S.A., Barcelona, is to take over the BASF coatings chemicals division in Ludwigshafen on 1st July 1977, succeeding Dr Wolfgang Jentzsch who has been appointed to the executive board of BASF Aktiengesellschaft. The division will assume responsibility for BASF Farben & Fasern AG's activities in the Kast + Ehinger printing inks sector. Rudolf Duetemeyer, in charge of Urruzola S.A., Madrid, will succeed Dr Schmitz in Barcelona, assuming his new duties immediately.

The purpose of this paper is to research the role of stakeholder motivation in the context of gamification. The authors suggest, that a player’s motivation, is a key determinant of psychological engagement and subsequently, behavioral engagement. To examine stakeholder engagement through gamification, the authors propose a research model that links gamer types, i.e. a gamer’s motivation, with engagement and potential effects beyond the gamified content.

Online survey with 90 active users of a gamified application, followed by a multiple regression analysis.

The findings of the study suggest that a gamer’s typology, i.e. her underlying motivation, positively influences psychological stakeholder engagement toward gamified content and indirectly behavioral stakeholder engagement toward the communication instrument (i.e. the app) itself. The findings suggest that particularly gamified content that targets a person’s need toward achievement is a key driver of behavioral engagement toward an application. Thus, gamer types seem to be a good predictor for engagement on the part of stakeholders.

This research provides first empirical evidence about the effectiveness of gamification of mobile service apps and the critical role of stakeholder engagement. However, several limitations have to be noted: first, the study was conducted with only a single mobile app which targets only a specific audience and which only conveys specific types of gamified content. Second, given the small sample size and sampling approach the findings should be interpreted with care in respect to its reliability, validity and robustness. Third, as only a fraction of the variance of behavioral engagement was explained by the research, future studies should investigate additional variables that drive app usage (e.g. perceived informational value).

When talking about the role of dialogue in the process of establishing good and lasting relations between an organization and its stakeholders, the non-rational (e.g. emotions) forces of engagement are often disregarded. The human drive to play can be a powerful door opener in that process. The paper suggests that engaging in stakeholder relations through gamification might be as effective as the standard way of dialogue and two-way-symmetrical communication. Especially potential stakeholders who lack the interest and motivation for information seeking, can be attracted to the organization in such a manner.

Many studies that focus on engagement in the digital realm look to Twitter, Facebook, etc. in order to study company-stakeholder relationships. Thereby, the importance of many other digital media, especially games, is neglected. However, within gamified apps, small social networks form, which are driven by other forces (such as play), than in the aforementioned.

The present study contributes to research in the area of stakeholder engagement in the following way: even though engagement is widely believed to play a vital role in the process of building stakeholder relationships, research in the field of PR focuses mainly on the behavioral aspect of engagement. The results suggest to pay more attention to psychological antecedents in order to understand what drives engagement.